Privacy Policy

At Hayz Exclusive Koncepts (“Hayz Exclusive”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when you use our website, place an order, or contact us.

1. Information We Collect

We may collect information such as your name, phone number, email address, delivery address, order details, and other information you voluntarily provide when making a purchase or contacting us.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your orders, enquiries, and services.
• Provide customer support.
• Improve our products, website, and customer experience.
• Meet applicable legal or regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers. Hayz Exclusive Koncepts does not intentionally store your complete card, PIN, password, or other sensitive payment credentials. Payment information may be handled directly by the relevant payment provider according to its own privacy policy.

4. Sharing of Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers, such as payment processors, delivery partners, technology providers, or where required by law, solely to provide or support our services.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience. You can adjust your browser settings to manage cookies.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise concerns about how we handle your information.

8. Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be posted on this page with the updated date.

9. Contact Us

For questions or privacy-related requests, contact:

Hayz Exclusive Koncepts
17, Akute Ajuwon Road, Beside Green Gold Event Centre, Ojodu Berger, Lagos
Phone: 08034431152
Email: Jinaduazeezat@gmail.com
Instagram: @hayzexclusivegifts
Facebook: @hayzexclusivegifts
TikTok: @hayzexclusivegifts
Website: hayzexclusive.com